SMS Terms & Conditions
Effective Date: September 8, 2026
Edge IT SMS Messaging Program
By opting in to receive text messages from Edge IT, you agree to these SMS Terms & Conditions.
Program Description
Edge IT sends SMS text messages to customers regarding:
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IT support requests
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Service appointments
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Project updates
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Service alerts
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Account notifications
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Other customer care communications
Message Frequency
Message frequency varies based on your interactions with Edge IT and the services you receive.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
Opt-In
You may opt in to receive SMS messages by providing consent through an Edge IT contact form, service request form, customer onboarding form, customer agreement, or other method that clearly requests SMS consent.
Opt-Out
You may opt out at any time by replying STOP to any text message from Edge IT.
After opting out, you will receive a confirmation message and will no longer receive SMS messages from Edge IT unless you opt in again.
Help
For assistance, reply HELP to any message or contact us using the information below:
Edge IT
108 Daventry Lane, Suite 101
Louisville, KY 40223
Email: Support@EdgeITKY.com
Phone: (502) 473-5500 Option 2
Privacy Policy
Please review our Privacy Policy at:
Consent
SMS consent is not a condition of purchase. Consent to receive text messages may be revoked at any time by replying STOP.
Data Sharing
Edge IT does not sell, rent, or share SMS consent information with third parties for marketing purposes. SMS opt-in data and consent information are used solely for delivering requested communications and supporting our messaging services.